FAQs
Your order will be started within 24 hours of the order confirmation which you will receive immediately by email. Your order will be shipped based on the delivery information stated on the product page you placed the order from. Please allow the following dispatch times;
- Dark colours: 7 - 10 days
- Light colours & Blondes: 7 - 15 days
- Ombre & Balayage: 15-25 days
- Closures - 60-75 days, standard colours and styles upto 90 days for special colors and Balayage
- Wigs: 90 days
*If you placed your order from the In-stock page, your order will be shipped in 1-2 working days as indicated on the delivery tab.
We are proud to say that we are able to deliver Worldwide to all destinations. You can choose between standard and express shipping option.
For full shipping cost please - Click here
COVID-19 times may affect operating hours, operating days and delivery times
This varies depending on what you want to achieve.
For example:
2-3 packs (200g-300g) are enough for full head extensions.
1 pack (100g) can be used to add volume and body to your natural hair with pre-bonded tips, weaving tracks, or our clip in hair extensions.
- Indian: Real Indian hair is thick but it isn't heavy. It feels light and airy especially after being washed.
- Russian/European: A great choice if you have fine hair, favoured by European woman as the hair type is light in density and can take colour very easily.
- Brazilian: Brazilian hair extensions are extremely versatile. The hair comes in all different styles such in straight, wavy, very curly/spiral curls. Real human Brazilian hair is medium to thick density. Great if you have thick hair or are wanting to add volume.
- Malaysian: This is a good alternative to European hair as it is also fine but also more silky hair, it's naturally straight and will not kink or wave.
We try to be flexible with our hair extensions and so that you can buy your real human hair extensions to suite your needs. Our flexibility applies to the styles, weights and colours. Your pre-bonded tips order may arrive as 1 pack, 2 packs or 3 packs however, the total weight will be correct. For example, if you order 2 packs of 50g from the website, you may receive them as 1 pack but the total weight will be 100g.
The total order may be packaged differently depending on our supplier and also for ease of shipment. Our hair is sold by the weight, therefore you will receive the correct weight for your order.